Who we are:
G-Drive (“the Company”, “we”, “us”) are committed to protecting your personal information and respecting your privacy.
We are an established Driving School in Grimsby, Cleethorpes, Scunthorpe, and Brigg committed to providing the best customer care and quality tuition for one-hour weekly driving lessons or full intensive driving courses.
This Privacy Notice aims to inform you of our practices on the collection, storage, and processing of personal data. By visiting www.grimsbydrivingschool.co.uk (“our website”) you are accepting and consenting to the practices described in this policy.
For the purpose of the EU General Data Protection Regulation (“GDPR”), the Data Controller is Grimsby Driving School, Business Hive, 13 Dudley Street, Grimsby. Any individual that wishes to contact us regarding Data Protection concerns can do so by writing to the address listed above or by e-mailing glen@grimsbydrivingschool.co.uk.
Types of data we collect:
Website Enquiries:
By completing the ‘Contact Us’ form on our website or by corresponding with us by telephone, e-mail or otherwise in relation to services that we may provide, we will record and process your information via our internal systems so that we can provide the best service for you. We will never disclose your personal information to any third parties without your consent. Website Analytics:
With regards to each of your visits to our website we will automatically collect the following information:
- technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page. If you are visiting our website via a named network it may be possible for us to identify the location that your IP address is registered to. For this service, we use third-party services (Google Analytics).
Website Cookies:
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our websites.
What is a Cookie?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other devices when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that Cookie. Cookies are useful because they allow a website to recognise a user's device.
How long are Cookies stored for?
Persistent Cookies remain on a user's device for the period of time specified in the Cookie. They are activated each time that the user visits the website that created that particular Cookie. Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. These types of Cookies are created temporarily. Once you close the browser, all session Cookies are deleted.
For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
Retention Periods:
The information collected via Google Analytics may be retained permanently. Data collected as a result of you completing our online enquiry form or contact us form may be retained for up to one year, unless your enquiry converts into a sale for our services, in which case the retention period may be six years post termination of us providing you with services.
Your Rights:
You have the right to request that we do not process your personal data. By choosing to continue accessing our website(s), you are accepting the terms within this Privacy Notice. The Company is committed to meeting the highest standards when collecting, storing and processing personal information. For this reason, we take any complaints we receive about data protection seriously. We encourage people to bring any concerns to our attention if they think that our collection or use of information is in any way unfair, incorrect or inappropriate. We also welcome suggestions for improving our procedures.
This privacy notice does not provide exhaustive detail of all aspects of the company's collection and use of personal information. However, we are happy to provide any additional information or explanation if needed. Any requests for this should be directed to glen@grimsbydrivingschool.co.uk.
Accessing Your Personal Information:
Grimsby Driving School (G-Drive) aims to be fully transparent in terms of its data protection practices. Individuals are welcome to make a Data Subject Access Request (DSAR) under the GDPR.
To make a request to us for any personal information we may hold about you, we require you to put the request in writing if possible. We will respond to all data access requests without delay and at the latest within one month of receipt of the request. It may be necessary for us to extend this period by up to a further two months if we experience high volumes of Data Access Requests in the same period although we will always aim to inform you of this at the earliest opportunity. We are required to use reasonable means to verify the identity of any individual making subject access requests.
If we do hold any personally identifiable information about you we will:
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give you a description of it;
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tell you why we are holding it;
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tell you who it could be disclosed to; and
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let you have a copy of the information in an intelligible form if you require it.
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us.
Disclosure of Personal Data:
We will not disclose personal data outside of the company without your consent unless we are legally required to. For clients, data will be shared with the DVSA and DVLA in order to fulfill our agreement of providing you with driving tuition.
Links to other websites:
This Privacy Notice does not cover any links to other websites that may feature within our company website. We strongly encourage you to read the privacy statements detailed on all websites you visit.
Changes to this privacy notice:
We aim to keep our privacy notice up to date and in line with current Data Protection Laws. This privacy notice was last updated on 4th May 2018.